Frequently Asked Questions

Orders need to be made via our website: sleep-no-more.com

1. Start shopping by browsing throughout our menus or the products displayed on the homepage. 2. Once you have found an item you want to buy, click on the 'ADD TO CART' button. 3. You can then either continue shopping, or review the items in your shopping cart later selecting the little cart on the top right. 4. If you're happy with the items in your cart, click 'CHECKOUT' to complete your order.

Our current payment methods are Paypal and we accept Visa, Master Card, American Express and Apple Pay.

Please note that payments through Internet Explorer are not processed, please choose another browser to continue with your purchase.

We aim to ship orders the next working day however during busy periods we might take 3 to 5 working days.

Please note, depending on your country and delivery method the time that your order is going to take to be deliver might vary. Standard shipping will take up to 14 days .

If you have a tracking number you can see the status of your order in the following links:

Royal Mail: http://www.royalmail.com/

DHL: http://www.dhl.co.uk/

Fedex: http://www.fedex.com/gb/

At Sleep No More we take great pride in our products quality - in any case that you are unhappy with your purchase, please contact us directly to info@sleep-no-more.com and we'll take it from there. In case you would like an exchange or refund for any other reason, we offer a 28-Day Replacement or Refund policy (excluding P&P). Please contact our customer service. Make sure the product is unused and in its original packaging. If for any reason the item your ordered did not arrive in a perfect condition or with any fault, please let us know and we will sort it out.

If you would like to make a change on an order you have already place, please email us the order number and the changes you would like to make. We will try to process your request before the order is shipped. However, if your order has been shipped we will not be able to make any changes and you will need to wait for your parcel to arrive to return any unwanted items.