Frequently Asked Questions

Shopping with us

Orders

How do I place an order?

Why is my order still processing?

Where is my order?

I have received a faulty item or there is a problem with the items I have received, what should I do?

I have changed my mind, can I cancel or change my order?

How can I return or exchange an item?

Payments

What payment methods do you accept?

How can I see my order total in a different currency?

Delivery

What are your shipping options and times?