I have attempted making contact through details on the website, email and Instagram and have had no responses. I have sent the bag back (which was nice but too small for what I needed). Despite having returned the item at my expense, receipt has not been acknowledged, I do not know if the refund is being processed and seemingly have no way of making contact to clarify.
I've got this top in multiple sizes i love it so much. It's passed the share test and has been worn by 5 babys and still made its way back to me when I had baby number 2 in good condition, colours where still vibrant